Fraunhofer Center for Assistive Information and Communication Solutions – AICOS
The Human-Centred Design group at Fraunhofer AICOS focuses on conceptualising, designing, and evaluating technologies together with people, and have prepared a training series to help clients better know their customers’ needs and requirements.
Overview
Developing successful technologies that fit customers’ lives and work requires a deep understanding of said customers and their context. To do otherwise is to risk project failure, low product adoption, and high costs correcting design problems after product or service launch.
Fraunhofer AICOS offers a custom-built training series on User Research and Usability to help clients learn about their own clients or users. The program focuses on methods for collection, analysis and evaluation of qualitative data, as well as methods for technology assessment in the lab or in the wild. Through the analysis of practical examples from our years of experience in designing technology-mediated solutions for several user groups, including non-mainstream audiences, we are able to provide best-practices from real-world scenarios. For quicker consulting with our experts in human-centred and interaction design, our partners are also invited to bring their own products in order to receive personalised feedback on usability, interaction or inclusive design, coupled with recommendations for product improvement.
Key Benefits
> Bespoke training sessions according to your specific needs and challenges, coupled with exercises designed for your specific challenge, and practical examples from Fraunhofer AICOS’ work;
> Capacity building in your team, so that human-centred design processes can be implemented more easily in your innovative product development;
> Access to team of researchers who are up-to-date with latest technologies, methods and scientific advancements in user research and usability.